Thoughtfully designed amenities for a comfortable & memorable stay
Wi-Fi
Parking
EUR 16 per day
Luggage storage
24-hour services
24-hour reception
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Luggage storage
Lift
Currency exchange
Hairdresser
Coffee shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Guest Parking
Electric kettle
Services
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's menu
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Leisure/ TV room
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Make up services
Room features
Air conditioning
Heating
Mini-bar
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Parquet floor
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Location
Rua Laura Alves 9,
Lisbon,
Portugal,
1000-169,
Lisbon Region
Map view
street view
Rua Laura Alves 9,
Lisbon,
Portugal,
1000-169,
Lisbon Region
City landmarks
Castle
Castle of Sao Jorge
2.2
mi
Museum
Calouste Gulbenkian Museum
3600 ft
Park
Parc Eduardo VII
1.1
mi
Zoo
Lisbon Zoo
1.3
mi
Museum
Dr. Anastacio Goncalves House-Museum
4800 ft
Square
Rossio Square
2.0
mi
cnrs Rua de Santa Justa & Largo do Carmo
Santa Justa Lift
2.1
mi
Avenida da Liberdade
Avenida da Liberdade
1.4
mi
Theatre
Teatro Thalia
1.1
mi
Rua do Arco do Cego Close to Auditorio at Ar Livre da Sede da CGD
Cinema City Campo Pequeno
2700 ft
Church
Miradouro da Senhora do Monte
1.8
mi
Square
Praca do Comercio
2.4
mi
Stadium
Jose Alvalade Stadium
1.5
mi
Aquarium
Oceanario de Lisboa
3.4
mi
Mall
Atrium Saldanha
4100 ft
Park
Estufa Fria
1.1
mi
Church
Miradouro Sao Pedro de Alcantara
1.9
mi
Church
Church of Sao Sebastiao da Pedreira
3300 ft
Museum
Tauromaquico Museum
2000 ft
Square
Graca Church and Convent
2.0
mi
Mall
Dolce Vita Monumental
3800 ft
Garden
Jardim Amalia Rodrigues
1.1
mi
Mosque
Central Mosque of Lisbon
3300 ft
Museum
Mosteiro dos Jeronimos
4.3
mi
Church
Sao Joao de Deus Church
3400 ft
Museum
Rafael Bordalo Pinheiro Museum
1.4
mi
Nearby
Avenida de Berna 45 Calouste Gulbenkian foundation garden
Gulbenkian Museum Museu Calouste Gulbenkian
1900 ft
Church
Church of Nossa Senhora do Rosario de Fatima
700 ft
Avenida de Berna 45A
Gulbenkian Garden
1900 ft
Shopping Area
Apolo70
700 ft
Restaurants
Clube do Peixe
400 ft
Avenida 5 de Outubro 180A
Elephant Walk Cafe
600 ft
Avenida de Berna 20C
La Pasta Fresca
500 ft
Avenida 5 de Outubro 186A Campo Pequeno
Huang He Restaurante
900 ft
N0 21 a Avenida de Berna 24D Campo Pequeno
Casa de Fados Ti Jorge
600 ft
Av. Julio Dinis 14 CC Columbia
Marcelo's Restaurante
600 ft
Avenida Julio Dinis n14 loja 12 Centro comercial Colúmbia
Paladar Zen
1100 ft
Avenida Barbosa Du Bocage 107C
Casa Nepalesa
1500 ft
Avenida Elias Garcia 172A
Fogao Nativo
700 ft
Avenida Julio Dinis 10A Loja 46
La Tagliatella
1000 ft
Avenida de Berna 3
Guest Ratings & Reviews
Real Guest Experiences & Ratings
84%
enjoyed their stay & would return
clean
great location
no natural light
fair dining
8.4/10
Great
Rooms
7.5
Location
7.5
Service
7.5
Dining
6.2
Guest reviews
8.4/10
based on 16 reviews
4/5
based on 1153 reviews
8.1
8.1/10 based on 3202 reviews
#165 of 315 hotels in Lisbon based on Tripadvisor
Daniel
United States,
May
2024
7.6/10
The hotel is conveniently located in a quieter part of the city but close to all main transport links. The rooms are very clean, spacious, and well-airconditioned, offering a quiet atmosphere. The service, although polite, could be more attentive to guests' needs. The dining options are good with plenty of choices, but slightly overpriced. Overall, a decent hotel with some room for improvement.
Rooms
8.0
My room was large and well airconditioned, providing a quiet and comfortable stay.
Service
7.0
The service was decent, but I felt they could pay more attention to guests' needs like managing queues effectively.
Location
9.0
The hotel is in a quieter part of the city yet conveniently close to all main transport links, making it easy to explore the area.
Dining
7.0
The dining experience was good with a variety of choices, but I found it slightly expensive compared to other options.
Facilities
7.0
The facilities in the hotel were satisfactory and met basic needs for a comfortable stay.
Charles
United Kingdom,
February
2024
7.8/10
Our stay at the hotel was good for our family of 5, but the rooms could do with updating. The service was incredible, especially at the reception. The location was very convenient, near metro and train stations. Dining was fine during our short stay. The facilities met our basic needs.
Rooms
7.0
The rooms were good for us and the kids but could do with updating.
Service
9.0
The service was incredible, especially at the reception.
Location
8.0
The location was very convenient, near metro and train stations.
Dining
7.0
Dining was fine during our short stay.
Facilities
8.0
The facilities met our basic needs.
Carl
United States,
January
2024
7.4/10
I had a mixed experience at the hotel. The rooms were very clean, and I appreciated being moved to another room upon request, although I didn't spend much time there due to work. The service was top-notch, with polite and professional staff who truly went above and beyond to accommodate us. The location was convenient, with easy access to the airport and train station, but the constant noise from the air conditioning unit under the window was a disturbance. The dining options were decent but lacked variety. Overall, a stay with both positives and negatives.
Rooms
8.0
The rooms were very clean, and I was promptly moved to another room when there was an issue with sewage, which was appreciated.
Service
9.0
The staff was very polite and professional, especially in handling unexpected situations, making our stay more comfortable.
Location
7.0
The location worked well for both the airport and train station, although the continuous noise from the air conditioning unit outside was disruptive.
Dining
6.0
Dining options were average, and it was a bit disappointing to hear that some items were unavailable during breakfast.
Facilities
7.0
The facilities were sufficient for a comfortable stay, although not particularly outstanding.
Gerald
United States,
January
2024
8.2/10
I truly enjoyed my stay at this hotel! The rooms were comfortable and quiet, perfect for my family. The service was top-notch, with staff being friendly and helpful. The location was convenient, close to central Lisbon and with friendly staff offering excellent service. The dining experience was satisfactory, with a good variety of food available. Overall, a great value for money.
Rooms
8.0
Our room at the end of the corridor was perfect for my family, providing a quiet stay despite occasional aircraft noise during the day.
Service
9.0
Free parking on site was a bonus, and they were efficient and very friendly.
Location
9.0
The hotel's location in central Lisbon was superb, allowing us to explore on foot easily. The room amenities were great, even including an iron and ironing board.
Dining
7.0
The dining options were satisfactory, offering a good variety of food. However, the quality didn't fully match the hotel's class.
Facilities
8.0
The hotel facilities were convenient and well-maintained, offering everything we needed for a comfortable stay.
Jonathan
United Kingdom,
January
2024
6.2/10
The hotel has reasonably big rooms with wooden floors that are in excellent condition. However, the rooms are too small for families with kids. The service is lacking professionalism and communication skills, with frequent unannounced room entries and language barriers. The location is convenient for access to the city center and metro station but might be far for those without a car. The dining options are varied but can be crowded and lacking in service quality.
Rooms
8.0
The rooms are reasonably big and have wooden floors, in excellent condition.
Service
5.0
The service lacks professionalism and communication skills, with issues like frequent unannounced room entries.
Location
7.0
The hotel is close to the metro station, making it easy to access the city, but might be far for those without a car.
Dining
6.0
The dining options are varied but can be crowded and lacking in service quality.
Facilities
6.0
The facilities provide basic amenities but nothing outstanding.
Maria
United Kingdom,
November
2023
7.0/10
The hotel provided clean, close accommodation near the airport, but lacked natural light in the rather dreary rooms. The service was helpful with smooth check-in and check-out processes. The location is a bit far from the center but offers many facilities and services, justifying the value paid. The dining options were fair but not as described.
Rooms
7.0
The rooms, although clean and close to the airport, were rather dreary with no natural light.
Service
8.0
The service was helpful with no lines during check-in and check-out.
Location
7.0
The location provides many facilities and services, although a bit far from the center but still justifies the value paid.
Dining
6.0
The dining experience was fair but not as described.
Facilities
7.0
The facilities were decent but lacked standout features.
clean
no natural light
Gareth
United Kingdom,
November
2023
6.4/10
Upon checking in during the Christmas season, the hotel rooms had a bad smell but were ultimately nice and clean. Not ideal for a family with a child due to the initial odor. Service was practical, although a bit slow at refilling buffet items, the staff at the reception desk was really nice. The location is convenient for quick access to the airport but lacks tourist appeal, with metro accessibility. Dining experience was decent but repetitive, with a temporary setup. Overall, a mixed experience with some drawbacks concerning odor and dining repetition.
Rooms
7.0
The rooms were initially not ideal for a family with a child due to a bad smell but were nice and clean in the end.
Service
7.0
The service was practical, with a delay in buffet item refills, but the reception staff was friendly.
Location
6.0
The hotel's location is more suited for business travel than leisure, with easy access to the airport and metro but lacks tourist attractions.
Dining
6.0
The dining experience was acceptable but repetitive, and the temporary setup affected foot traffic.
Facilities
6.0
Frances
United Kingdom,
September
2023
8.0/10
Upon entering the room, it looked quite drab; however, the rooms were clean, comfortable, and a good size with three beds ready set up. The staff were very friendly, spoke great English, and were polite, professional, and helpful. The rooms are now looking dated and could do with a refresh.
Rooms
8.0
The rooms were clean, comfortable, and the staff was very friendly and helpful.
Service
9.0
The service was very helpful, and the staff were attentive and accommodating.
Location
8.0
The hotel is near metro and train stations, making it very convenient for transportation.
Dining
7.0
The dining experience had good variety and was enjoyable.
Facilities
8.0
The facilities were well-maintained and offered everything needed for a comfortable stay.
clean
dated rooms
Brian
United Kingdom,
August
2023
6.8/10
I had a pleasant stay overall. The rooms were clean and decent, although they could use a bit of updating. The service was a bit hit or miss, with some staff being indifferent. The location was convenient with easy access to public transportation. The dining options were satisfactory but not exceptional. The facilities were average.
Rooms
7.0
The room was seemingly clean, but the decor looked a bit outdated and could benefit from a refresh.
Service
6.0
The service was a mixed bag, with some staff members being indifferent and occasionally impatient.
Location
8.0
The location was convenient, close to public transport and within easy reach of the airport and restaurants.
Dining
6.0
The dining experience was acceptable, although the options for the price were not great.
Facilities
7.0
The facilities were average and met basic expectations.
Sarah
United Kingdom,
June
2023
7.6/10
The hotel has rooms that are suitable for three persons, spacious, and very comfortable, replete with nice amenities like complimentary tea and coffee, an ironing table, and a variety of TV channels. While the rooms may feel a bit older, they are still very clean and well-maintained.
Rooms
8.0
The rooms are spacious, comfortable, and well-equipped with nice amenities.
Service
9.0
The staff were friendly, helpful, and even assisted in finding a suitable room.
Location
8.0
The hotel is conveniently located close to the metro station, making it easy to access the city and travel to the airport. However, it could benefit from a smoking room for guests.
Dining
6.0
The dining options were plentiful but lacked variety and quality. Room service was available, but the staff could be more attentive and helpful.
Facilities
7.0
The facilities are adequate, although some areas like the dining experience could be improved for better guest satisfaction.
clean
limited dining options
Steven
United Kingdom,
June
2023
6.6/10
The hotel's location is good, close to tourist places and with Vitalis water bottles in the restaurant. The rooms, however, were small, old, and dull, not matching the 4-star expectations I had. The service was quite helpful but had some odd requirements from the hotel manager. The dining experience was superb, though staff seemed stressed. The hotel's facilities were adequate.
Rooms
5.0
The rooms, unfortunately, were too small and dated, not what I expected from a 4-star hotel.
Service
7.0
The staff was more than helpful, even though some requirements seemed strange due to the hotel manager's instructions.
Location
6.0
The location wasn't central but close to tourist sites; however, it was a bit remote from the center.
Dining
8.0
The dining experience was superb, but staff seemed stressed and the variety was limited.
Facilities
7.0
The hotel's facilities were adequate for a comfortable stay.
helpful staff
dated rooms
William
United Kingdom,
June
2023
7.2/10
The hotel was big and the rooms, despite having high bathtubs that were slightly challenging to get in and out of, were clean, comfortable, and well-equipped with good-sized TVs. The staff were extremely friendly, spoke great English, and were professional and helpful. The service was impeccable, though there were instances of rudeness at the reception. The location was convenient for walking around in the center of Lisbon, with easy access to various tourist attractions and public transportation. The dining experience was decent enough, but not up to the expected standards for such a reputable hotel chain.
Rooms
8.0
The rooms were big, clean, comfortable, and had good amenities like TV and multiple beds set up. The only challenge was the high bathtubs.
Service
7.0
The staff were very helpful, friendly, and made excellent drinks, but there were some instances of rudeness at the reception.
Location
9.0
The hotel is in the perfect area to explore central Lisbon on foot, with easy access to public transportation.
Dining
5.0
The dining experience was subpar and not up to the expected standards for a reputable hotel chain.
Facilities
7.0
The facilities provided were satisfactory in meeting basic needs during the stay.
Curtis
United States,
June
2023
6.8/10
The hotel's rooms were incredibly quiet with no noise disturbance from the nearby airport, making for a peaceful stay. Although very clean, the rooms can feel cramped for families with kids.
Rooms
8.0
I was impressed by how quiet the rooms were; not even the sound of landing planes could be heard. They were impeccably clean.
Service
7.0
The service at the hotel was a mixed experience. While the staff were extremely friendly and allowed us to check in early, there was a lack of communication and some instances of entering the room without notice.
Location
6.0
The hotel's location is convenient being close to the metro and only a short taxi ride to the city center. However, it is a bit far from the downtown area and the riverfront.
Dining
6.0
The dining options were somewhat limited, but the coffee machine was a standout feature. There was a decent variety available, although not extensive.
Facilities
7.0
The hotel had satisfactory facilities that catered to basic needs, though nothing extraordinary was offered.
Natasha
United Kingdom,
May
2023
5.8/10
Despite the room being too small for the hotel's size and unable to accommodate an additional bed, my stay was uplifted by the offer of an upgraded room. The staff, exemplified by Mr Dinis in the breakfast restaurant and the attentive lady in charge of housekeeping, were a pleasant surprise amidst others who showed indifference or unfriendliness.
Rooms
7.0
The room, although small, was clean and comfortable. The offer of an upgraded room was a plus.
Service
6.0
I found the service to be a mix of indifference and unfriendliness, with notable exceptions like Mr Dinis in the breakfast area and the accommodating lady in housekeeping.
Location
7.0
The location was satisfactory, just a short 5-minute walk from the Train and Metro Station. However, being slightly off the main road was a minor inconvenience.
Dining
5.0
The dining experience left much to be desired. Despite being a 4-star hotel, the options were limited and disappointing.
Facilities
5.0
Joseph
United States,
April
2023
7.6/10
I had a comfortable stay at the hotel, with clean and spacious rooms offering nice amenities, but the dining experience was somewhat lacking in variety. The staff were incredibly helpful and went out of their way to assist, making up for any minor issues. The location was convenient with good access to transportation options, and the overall value for money was reasonable.
Rooms
8.0
The rooms were very clean, spacious, and comfortable, equipped with complimentary tea and coffee, ironing facilities, and a TV with a variety of channels.
Service
9.0
The staff were more than helpful, professional, friendly, and went out of their way to provide excellent service.
Location
8.0
The hotel's location was convenient with easy access to metro stations and other key areas like the airport and city center.
Dining
6.0
The dining experience offered standard continental options, but there were some issues with the availability of certain items at breakfast.
Facilities
7.0
The hotel had basic facilities but could do with some improvements in the dining area.
helpful staff
limited dining options
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Holiday Inn Lisbon-Continental By Ihg10.06
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11.06.2025